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What You Agree to When You Use okpk

These terms set out the rules for using your okpk account — from how deposits via bKash, Nagad, and Rocket are handled to how disputes are resolved.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
okpk What You Agree to When You Use okpk
ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are central to how we operate. Here is what we do on our end and what you can request.

Data Retention

We keep your account and transaction records for as long as required by applicable law. You can request a summary of your stored data through the Help section at any time.

Account Security

Your account is protected by OTP verification on login. If you notice any access you did not authorise, contact support immediately to freeze the account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings.

Requesting Changes

To update your registered bKash, Nagad, or Rocket number, submit a request through the Help section with your account ID and wallet verification details.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team can help. You can reach us through the channels below — have your account ID ready to speed things up.

Live Chat Open the chat widget from your account dashboard. Available during our published support hours for terms and account queries.
Email Support Send your question to our support address listed in the Help section of your account. We aim to respond within one business day.
Help Centre The Help section inside your account covers common terms questions, payment rules, and how to request account changes.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who creates an account on okpk. Access depends on your local law and whether your region is eligible — check the eligibility note during registration.

We will always notify you through your registered account before any change takes effect. Continuing to use the platform after that notice means you accept the updated terms.

If a specific clause conflicts with your rights under local law in Bangladesh or another eligible region, that clause may not apply to you. The rest of the terms remain in force.

Log in, go to the Help section, and submit a data request. We will compile your account and transaction records and send them to your registered contact within the timeframe required by applicable law.

We store only the wallet number linked to your account for withdrawal verification. We do not store your mobile wallet PIN or any authentication credentials from those apps.

Submit a closure request through the Help section. Any pending withdrawals to your Rocket, bKash, or Nagad wallet will be processed before the account is deactivated.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.